Stream Power Privacy Policy – How We Handle Your Personal Data

Stream power is an online entertainment platform operated for players based in the Philippines, offering mobile-friendly slots, casino-style games, and sports-themed content playable in Philippine pesos. This Privacy Policy applies to all personal data collected when you visit our website at streampower.id, register an account, make a deposit or withdrawal, contact our support team, or interact with any feature of the platform. It covers data collected automatically through your device and browser, as well as information you provide directly during registration and verification. By using stream power, you acknowledge that you have read and understood this policy and consent to the practices described herein. If you do not agree with any part of this policy, you should stop using the platform and may request account closure at any time. We review and update this policy periodically to reflect changes in our services, technology, and applicable Philippine law.

When you register an account with stream power, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID, a selfie for facial matching, and proof of address such as a utility bill or bank statement. When you make financial transactions on the platform, we record deposit and withdrawal amounts, payment method details, transaction timestamps, and account balances. We also collect technical data automatically, including your IP address, device type, operating system, browser version, session duration, pages visited, and in-game activity logs. If you contact our support team, we retain records of those communications, including the content of messages and the date and time they were sent. All of this data is collected for specific, legitimate purposes and is not retained beyond the period necessary to fulfil those purposes.

The personal data we collect is used primarily to create and manage your account, verify your identity in compliance with Philippine anti-money laundering regulations, and process your deposits and withdrawals securely. We use your contact details to send you important account notifications, security alerts, and responses to support enquiries — we do not send unsolicited marketing messages unless you have explicitly opted in. Technical and behavioural data helps us improve platform performance, detect fraudulent activity, and ensure that games operate fairly for all players. Where you have opted in to promotional communications, we may use your email or mobile number to inform you of relevant offers available on the Promotion page. We may also use aggregated, anonymised data for internal analytics and reporting purposes, but this data cannot be used to identify any individual player. All data processing activities are carried out on a lawful basis, including contractual necessity, legal obligation, and legitimate interest.

Stream power does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, fraud detection services, and cloud infrastructure partners. All third-party providers are contractually required to handle your data securely, use it only for the specific purpose for which it was shared, and comply with applicable data protection standards. In certain circumstances, we may be legally required to disclose personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies — for example, in response to a court order or as part of an anti-money laundering investigation. If stream power undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not transfer personal data outside the Philippines unless adequate data protection safeguards are in place.

All personal data collected by stream power is stored on secure servers using industry-standard encryption protocols, including TLS for data in transit and AES-256 for data at rest. Access to personal data is restricted to authorised personnel only, and all staff with access to sensitive data are subject to confidentiality obligations and regular security training. We implement technical and organisational measures to protect against unauthorised access, accidental loss, destruction, or disclosure of your personal data. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities within the timeframes required by law. Personal data is retained for as long as your account remains active and for a minimum of five years after account closure, in line with Philippine financial record-keeping requirements. Data that is no longer required for any lawful purpose is securely deleted or anonymised.

As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate or incomplete information, and ask us to delete data that is no longer necessary for the purposes for which it was collected. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. If you have provided consent for a specific processing activity — such as receiving promotional emails — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team using the details provided on this site, and we will respond within 30 days. Please note that some requests may be subject to legal limitations; for example, we are required by Philippine law to retain certain financial records regardless of a deletion request. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

Stream power uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your session preferences, and analyse how players interact with different areas of the site. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and game loading. Analytical cookies help us understand which pages are most visited, how long players spend on each section, and where technical issues may be occurring — this data is used in aggregate form only and does not identify individual users. You can manage your cookie preferences through your browser settings at any time; however, disabling non-essential cookies may affect your experience on the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable Philippine privacy standards.

Stream power reserves the right to update this Privacy Policy at any time to reflect changes in our services, technology, or applicable Philippine law. When we make material changes, we will notify registered players via the email address on their account or through a prominent notice on the platform before the changes take effect. The date of the most recent update is noted at the bottom of this page, and we encourage you to review the policy periodically to stay informed. Continued use of the platform after the effective date of any updated policy constitutes your acceptance of the revised terms. If you disagree with any changes, you may request account closure by contacting our support team. We are committed to keeping this policy accurate, up to date, and written in plain language that is easy for all players to understand.